Returns & Local Pickup
We are happy to accept a return for unused items in their original condition. Returns must be received at The Rosy Nook Facility within 30 days of their arrival date. Seasonal and Sale items are always final sale.
Q. How do I return my item(s)?
A. Please send us an email at firstname.lastname@example.org to start your return process. Each return is handled on a case by case basis. Once the product has been received and inspected at our facility we will process your refund. Refunds can only be credited to your original form of payment. Your account will be credited within 7 business days. Original shipping charges are never included in a refund.
Q. Does The Rosy Nook pay for return shipping?
A. The Rosy Nook does not cover return shipping fees. Customer must cover shipping to The Rosy Nook Facility.
Q. How long do I have to return my items?
A. Your item must be returned to our facility by the 30th day from your product's arrival date.
Q. Is local pickup available in the Salt Lake City area?
A. Yes, local pickup is available. Please email us at email@example.com and we can coordinate a local pickup.
Q. Where is local pickup located?
A. Our local pickup is located in Riverton, UT. Approximately 11800 S. and 3600 W. Exact location will be given when "local pickup" is chosen on your order.
Q. When can I pickup my "local pickup" order?
A. We like to coordinate our local pickups within 72 hours of ordering however, we are flexible and will work with your schedule.